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There are lots of reasons why projects can go off the rails but shortcomings in the project steering group can be one of the most fundamental. Elizabeth Harrin’s short piece ‘Who’s in Charge Here?‘ highlights four common problems and suggests some practical solutions. Elizabeth Harrin is co-author of Customer Centric Project Management out next month from Gower.

I am a big fan of  Elizabeth Harrin (author of the forthcoming Customer-Centric Project Management) and she has been one of the leading lights on the topic of social media for project management. You can download her 2011 Social Media in a Project Environment Survey Results from her website - here are some of the key highlights:
- 20% more people are using blogs for business use than in 2010;
- Over 90% of respondents use social media tools to stay in touch with colleagues;
- A quarter of respondents use social media tools for managing project teams;
- Over 75% of respondents feel that social media tools can, or do currently, improve the way they manage projects, but this is down from 83% last year.

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