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Anthony Landale (Editor of Gower Handbook of Training and Development and co-author of The Fast Facilitator) has a way of making the difficult challenges of leadership so much more understandable. In his piece ‘Why Big Conversations Matter’ he offers a perspective on how and why leaders need to converse (rather than communicate) with their employees.
Don’t imagine that because the networks we use to communicate nowadays are often informal, personal and ad hoc, that you can’t plan and develop them for the benefit of your employees and your organization. Bill Quirke’s article ‘Building an Internal Communication Network‘ covers the how to, the pitfalls and includes some great examples. Bill Quirke is Managing Director of Synopsis Communication Consulting and author of Making the Connections: Using Internal Communcation to Turn Strategy into Action.