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The one thing most authors agree on when it comes to wicked problems is that you need a non-standard approach to solving them. Neil Farmer, in his white paper,offers a useful definition and outlines a set of behaviours that can be helpful. David Hancock takes a similar approach in his article in the RMA Journal but, critically adds an additional category of problem: the tame problem, the wicked problem and the messy problem. Neil Farmer is author of The Invisible Organization. David Hancock is author of Tame, Messy and Wicked Risk Leadership.

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