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Ruth Murray-Webster and Sergio Pellegrino’s paper Multi-paradigmatic Perspectives on a Business Transformation Programme  may feel like a bit of a mouthful but I do encourage you to look beyond the title of the piece. Business transformation programmes are surely the home of unintended consequences to business decisions. Ruth and Sergio have some interesting case examples and, once you can get past the academic style of their writing, some very useful observations to help you understand just what is going on during business change and, by extension to guide and adapt, the programme accordingly. Ruth Murray-Webster is co-author of Understanding and Managing Risk Attitude, Managing Group Risk Attitude, A Short Guide to Facilitating Risk Management and the forthcoming, A Short Guide to Risk Appetite, all published by Gower.

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