Lynda Bourne’s article Communicating Upwards for Effect on PM World Journal is a salutary reminder of some of the simplest communication techniques and their potential impact on sponsors and other stakeholders. Big projects are complex enough without confusing people – often those who may not share your native language – with careless expressions or ambiguous figures. Read it, reflect and act. Her advice is bang on. Lynda Bourne is author of Advising Upwards and Stakeholder Relationship Management.